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The concept of knowledge as a strategic asset of a firm underpins the idea that the “learning” in a learning organisation can be a source of competitive advantage. The principles of learning organisations can also be applied to integrated supply chains, where they demonstrate the same potential to improve competitive advantage. Product flows in chains are linear, but relationships in chains may exist in clusters or nodes that are non‐linear because they involve more than two chain participants. Within these relational nodes, firms have enhanced prospects of learning from one another, and in the process they can create more value than could otherwise be possible. When added value is created through joint learning, a “locus of value” exists. We propose that a locus of value is the hallmark of a learning chain. It improves competitiveness and is difficult to emulate by competitors.

The purpose of this paper is to constructively evaluate the process adopted by a leading Australian food processor to engage its major supply chain partners more collaboratively as part of the company's strategy to strengthen its competitive position.

This paper adopts a qualitative methodology and is based on a series of semi‐structured interviews conducted over a two‐year period with multiple informants within the focal company and its supply chain partners.

This research illustrates the importance of the focal firm having developed its own collaborative capabilities before engaging their supply chain partners. The findings clearly demonstrate that building closer relationships even with important supply chain partners is difficult and resource intensive and that the nature of the ensuring relationship will vary.

The major limitation of this research is that it is centred on a single case study, which restricts the extent to which generalizations can be drawn from its outcomes. This limitation is off‐set by the opportunity to gain a deeper understanding of the factors that influence the development of supply chain relationships.

Many of the published works in this area are theoretical or prescriptive in nature, this paper provides an empirical example of the issues involved in the development of inter‐organizational relationships and their management

This paper reports on a longitudinal study over a two‐year period, which involved multiple interviews with respondents who were participants in the engagement process.

Suggests that research specifically at the homeless lesbian, gay or bisexual person is sparse. Presents some of the stories found from interviewing 19 cases within their category. Shows that whilst the samples share characteristics with other homeless groups that can also be characterised in four distinct ways based on their sexuality. Looks at each group in turn. Highlights that whilst sexuality is often portrayed as one more disadvantage to deal with, it can become a way to inclusion. Cites some examples.

Fifteen years ago well populated town suburbs were the commonest sites for shopping centres in the Republic of Ireland. But now the field is wider and smaller urban areas and town centre locations are becoming popular. The developers too are changing, from property and investment companies to retail organisations. Tony Parker examines this development.

Media power plays a role in determining which news is told, who is listened to and how subject matter is treated, resulting in some stories being reported in depth while others remain cursory and opaque. This chapter examines how domestic violence and abuse (DVA) is reported in mainstream and social media encompassing newspapers, television and digital platforms. In the United Kingdom, newspapers have freedom to convey particular views on subjects such as DVA as, unlike radio and television broadcasting, they are not required to be impartial (Reeves, 2015).

The gendered way DVA is represented in the UK media has been a long-standing concern. Previous research into newspaper representations of DVA, including our own (Lloyd & Ramon, 2017), found evidence of victim blaming and sexualising violence against women. This current study assesses whether there is continuity with earlier research regarding how victims of DVA, predominantly women, are portrayed as provoking their own abuse and, in cases of femicide, their characters denigrated by some in the media with impunity (Soothill & Walby, 1991). The chapter examines how certain narratives on DVA are constructed and privileged in sections of the media while others are marginalised or silenced. With the rise in digital media, the chapter analyses the changing patterns of news media consumption in the UK and how social media users are responding to DVA cases reported in the news. Through discourse analysis of language and images, the potential messages projected to media consumers are considered, together with consumer dialogue and interaction articulated via online and social media platforms.

Background: Post‐traumatic stress disorder (PTSD) is over represented in the prisoner population and is predictive of violence and suicide. This raises issues in relation to prisoner management, as well as theoretical issues such as why there is a range of vulnerability for PTSD. The current study examines the relationship between PTSD and personality profiles of prisoners. Method: Data from 1305 participants in the NSW survey of health in prisoners are examined to identify relationships between personality profiles derived from the Temperament and Character Inventory (TCI) and PTSD. Participants are grouped as experiencing no trauma; with a trauma history but no PTSD; and being diagnosed with PTSD. A logistic regression modelled significant predictors of PTSD. These data indicated that women prisoners report PTSD at twice the rate of males. An increased risk for PTSD is associated with high Harm Avoidance, low Self‐Directedness, high Persistence and high Self‐Transcendence. Conclusions: A combination of both temperament and character traits influences the trajectory towards PTSD development. Targeted treatment of these traits is needed in addressing the problems of prisoners with PTSD and managing the associated risks of violence and suicide.

Presents over sixty abstracts summarising the 1999 Employment Research Unit annual conference held at the University of Cardiff. Explores the multiple impacts of globalization on work and employment in contemporary organizations. Covers the human resource management implications of organizational responses to globalization. Examines the theoretical, methodological, empirical and comparative issues pertaining to competitiveness and the management of human resources, the impact of organisational strategies and international production on the workplace, the organization of labour markets, human resource development, cultural change in organisations, trade union responses, and trans‐national corporations. Cites many case studies showing how globalization has brought a lot of opportunities together with much change both to the employee and the employer. Considers the threats to existing cultures, structures and systems.

The purpose of this paper is to present a design fiction diegetic prototyping methodology and research framework for investigating service innovations that reflect future uses of new and emerging technologies.

Drawing on speculative fiction, the authors propose a methodology that positions service innovations within a six-stage research development framework. The authors begin by reviewing and critiquing designerly approaches that have traditionally been associated with service innovations and futures literature. In presenting their framework, authors provide an example of its application to the Internet of Things (IoT), illustrating the central tenets proposed and key issues identified.

The research framework advances a methodology for visualizing future experiential service innovations, considering how realism may be integrated into a designerly approach.

Design fiction diegetic prototyping enables researchers to express a range of “what if” or “what can it be” research questions within service innovation contexts. However, the process encompasses degrees of subjectivity and relies on knowledge, judgment and projection.

The paper presents an approach to devising future service scenarios incorporating new and emergent technologies in service contexts. The proposed framework may be used as part of a range of research designs, including qualitative, quantitative and mixed method investigations.

Operationalizing an approach that generates and visualizes service futures from an experiential perspective contributes to the advancement of techniques that enables the exploration of new possibilities for service innovation research.

This paper aims to present an empirical study on how informal networks affect innovation performance of firms in Shanghai. This study is a preliminary attempt to understand the effect of informal networks on innovation performance. Shanghai is selected as the region for data acquisition due to a prominent economic role in China. It is specifically to answer the research question regarding the impact of Chinese informal social network on innovation performance (in Shanghai).

This paper attempts to explore the quantitative effect of informal networks on innovation performance in regard to group behavioural characteristics among executives in China.

A total of 1,000 executives were invited, and there were 315 valid samples returned. Significant correlations are noted in key network variables against innovation performance. The results and findings generally support the hypotheses that “Education”, “Business Referral” and “Experience” are three core constructs exerting substantial influence in innovation performance. However, it is interesting to note that the connectivity and size of informal networks do not matter. Informal networks show no significant influence on innovation performance.

This indicates stereotypes in Shanghai social business networks prioritizing on highly educated acquaintances, referral activities and working experiences.

This study explores uncovered territory in organization innovation regarding the infiltration of informal networks, particularly in Chinese communities. Though the research context is Shanghai, the effect of informal networks on innovation performance can be extrapolated to other Chinese societies, such as Taiwan and Hong Kong.